doncaster-royal-infirmary

Doncaster Royal Infirmary

Armthorpe Road, Doncaster, South Yorkshire, England, DN2 5LT
 
78,072 reviews

Reviews

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff

Reviews

 
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Review of Ambulatory Care
16th May 2024


Ambulatory care unit staff and service are excellent. This is an example of what works well in my opinion.

Suggested improvements
Nothing comes to mind

Experience
 
Review of Physiotherapy / Children's Occupational Therapy
16th May 2024


Todd did a brilliant and thorough job in making sure my daughter was getting the best care

Suggested improvements
No

Experience
 
Review of Physiotherapy MSK - Doncaster Royal Infirmary
16th May 2024


Appointment time was kept to. Physio very friendly and reassuring at the same time remaining professional and giving confidence.

Suggested improvements
Cannot imagine how it could have been better.

Experience
 
Review of Emergency Department A&E - Doncaster Royal Infirmary
16th May 2024


Sat in the waiting room 6 months pregnant with sickle cell crisis 10/10 pain and asked for pain relief 5 times no one gave me any pain relief. Awful care unacceptable and discriminatory

Suggested improvements
The least you can do is have a nurse attending to and checking on patients waiting to be seen.

Experience
 
Review of M2
16th May 2024


Every where I went the nurses midwife doctors and other staff were all excellent and in deed an asset to you hospital. They were extremely busy and we're at capacity but you would never how know as they didnt show. Also with an emergency of a fire alarm all the staff did great and kept everyone calm

Suggested improvements
No there isnt anything they could have done better

Experience
 
Review of Emergency Department A&E - Doncaster Royal Infirmary
15th May 2024


I was seen in a timely manner, treated with care and attention from start to finish.

Suggested improvements
I struggled with being in the waiting area, would of preferred to stand outside and receive a text, phone call or tannoy call when it was time to be seen.

Experience
 
Review of Emergency Department A&E - Doncaster Royal Infirmary
15th May 2024


When arrived to a&e, the check in time was exceptionally long, before seeing triage. There was a leak of water on the floor right in the middle of the waiting room, when I raised this with a member of staff, only response given was ‘we’ve reported it they will sort it’ and the wet floor was left as it was with no signage warning wet floor.

Suggested improvements
Only one member of staff introduced themselves to us, and we didn’t always felt listened to, just rushed. However, overall the wait was better than expected, and staff was friendly and very kind to our baby boy

Experience
 
Review of Emergency Department A&E - Doncaster Royal Infirmary
15th May 2024


Received prompt medical intervention

Suggested improvements
When receiving my consultation with the doctor I was in a waiting room full of other patients, this was not confidential and I didn't agree with this. I could have easily have been taken outside the waiting room into the nurses station behind closed doors. I also heard several other patients sensitive information being discussed in the same way to other patients.

Experience
 
Review of Endoscopy - Doncaster Royal Infirmary
15th May 2024


Good service

Suggested improvements
Everything is good for me

Experience
 
Review of Fracture and Orthopaedic Clinic - Bassetlaw District General Hospital
15th May 2024


Well sign posted. Friendly staff Only 20 minutes late.

Suggested improvements
Offered pain relief. But did refer me to another department

Experience
 
 
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Short link to review Doncaster Royal Infirmary: http://iwgc.net/eb32o